Chapter 14 Troubleshooting 14-13
Error
Message code Cause Action
NO RX PAPER # 012 The other party’s fax Contact the other party and
is out of paper. have them install paper in
their fax.
NO TEL # # 022 The automatic one- Register the telephone
touch speed dialing information before using
button you pressed has the one-touch speed dialing
not been registered. button. See page 6-1.
POLLING ID ERROR # 008 Other units cannot poll Register your polling ID so
your MultiPASS 1000 that it matches that of the
because the polling IDs other unit, or set your polling
do not match. ID to 11111111. See page
10-16.
# 021 You cannot poll the Register your polling ID so
other party’s fax that it matches that of the
because the polling IDs other fax unit, or have the
do not match. other party set their polling ID
to 11111111. See page 10-16.
RECEIVED IN FILE The MultiPASS 1000 is Check the connections on each
in memory receiving end of the parallel interface
mode set by the cable. Make sure your
MultiPASS Desktop computer is turned on.
Manager for Windows. See page 7-8.
However, it cannot
upload the received
documents.
RECEIVED IN MEMORY The paper or ink ran Add paper to the paper
out, or a paper jam cassette, change the ink
occurred, so the cartridge, or clear the
MultiPASS 1000 paper jam. To print out the
received the document document from memory,
in the memory. press STOP and then press
START/COPY. See page 7-7.
REC. PAPER JAM # 009 The paper has jammed. Clear the paper jam. See page
14-2.
The paper cassette has Insert the paper cassette all
not been completely the way into the MultiPASS
inserted into the 1000, and then press STOP.
MultiPASS 1000.
Troubleshooting
