Print Head Alignment................................................................................................................... 199
Aligning the Print Head Using the Product Control Panel........................................................ 199
Aligning the Print Head Using a Computer Utility.................................................................... 200
Cleaning the Paper Path .................................................................................................................. 201
Cleaning and Transporting Your Product ............................................................................................. 203
Cleaning Your Product ..................................................................................................................... 203
Transporting Your Product ............................................................................................................... 205
Solving Problems.................................................................................................................................... 207
Checking for Software Updates........................................................................................................ 207
Product Status Messages ................................................................................................................ 208
Running a Product Check ................................................................................................................ 209
Resetting Control Panel Defaults ..................................................................................................... 210
Solving Setup Problems................................................................................................................... 211
Noise After Ink Installation........................................................................................................... 211
Software Installation Problems.................................................................................................... 211
Control Panel Setup Problems .................................................................................................... 212
Solving Network Problems ............................................................................................................... 212
Product Cannot Connect to a Wireless Router or Access Point .................................................. 213
Network Software Cannot Find Product on a Network................................................................. 213
Product Does Not Appear in Mac OS X Printer Window.............................................................. 214
Cannot Print Over a Network....................................................................................................... 214
Cannot Scan Over a Network...................................................................................................... 215
Printing a Network Status Sheet.................................................................................................. 216
Solving Copying Problems ............................................................................................................... 217
Product Makes Noise, But Nothing Copies.................................................................................. 217
Product Makes Noise When It Sits for a While............................................................................. 217
Solving Paper Problems................................................................................................................... 217
Paper Feeding Problems............................................................................................................. 218
Paper Jam Problems................................................................................................................... 218
Document Jams in the Automatic Document Feeder .................................................................. 221
Paper Ejection Problems............................................................................................................. 225
Solving Problems Printing from a Computer..................................................................................... 225
Nothing Prints.............................................................................................................................. 226
8
