A SERVICE OF

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2. Open the printer cover to the upright position, then pull it up
to remove it.
3. For LX-1170 users, remove the paper tension unit by
squeezing the tension unit’s lock tabs gently and pull the
tension unit away from the printer.
4. Make sure that the print head is in position at 10 cm (4 inches)
from the left side. Then remove the ribbon cartridge from the
printer.
5. Remove the new ribbon cartridge from its package.