Troubleshooting
6-14
The “SP 700 cannot be used” message appears (Macintosh
)
Your printer icon doesn’t appear in the Chooser (Macintosh)
You sent several print jobs, but none are printing (Macintosh)
You get a type 39 error on the Macintosh
You cannot print on a Windows NT 4.0 network
Possible cause Solutions
The printer software has
been corrupted.
Remove and reinstall the printer software as described on
page 6-5. Then, in the Extensions Manager, disable Quick Draw
GX. Select SP 700 in the Chooser, enable Monitor3, and restart
your Macintosh.
Possible cause Solution
Your system has extension
conflicts.
In the Extensions Manager, disable Quick Draw GX. Choose
SP 700 in the Chooser, make sure
EPSON
Monitor3 is enabled,
then restart your Macintosh.
Possible cause Solution
The print queue is on hold. In the EPSON Monitor3 dialog box, select Start print queue from
the Printer menu to release the queue and resume printing.
Possible cause Solution
The printer driver is
corrupted.
Delete and reinstall the printer driver as described on page 6-6.
Possible cause Solution
Your printer is not set up
correctly as a remote
printer.
You may need to use a different network path and printer port.
Select a different port in the printer’s Properties windows and
enter the new network path to your printer at the DOS prompt.
Then restart your computer. See your Windows NT
documentation for instructions on changing the printer port and
network path.
Trouble.fm5 Page 14 Thursday, March 19, 1998 4:27 PM
