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V. Troubleshooting
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The SeriTek/1VE2+2 host adapter does not seem to be recognized
Check the SeriTek/1VE2+2 adapter by ensuring it is properly seated in the PCI slot on the
Macintosh motherboard.
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My hard drive or peripheral won’t work
Check cables and connections. Ensure the 7-pin Serial ATA cable is properly oriented to
the connectors on the SeriTek/1VE2+2 host adapter and the external enclosure. Ensure
the hard drives in the enclosure are properly powered.
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Apple’s Drive Setup utility (OS 9.XX) or Disk Utility (OS X) does not display the
Serial ATA hard drive or peripheral
After checking the cables, connections, and the external enclosure power advanced users
may use the Apple System Profiler to determine whether your Macintosh computer
recognizes if the SeriTek/1VE2+2 is properly seated in a PCI slot and operating properly.
Apple System Profiler under Mac OS 9
1. Open the Apple System Profiler by clicking on the Apple icon to pull down the Apple
menu and selecting Apple System Profiler.
2. Select the Devices and Volumes tab.
3. In the in the PCI section, (See Figure 21).
4. In the PCI section, SeriTek/1VE2+2 should show up as a “SCSI card” (see Figure 22).
Figure 21: Example SeriTek/1VE2+2 depicted in Apple System Profiler
5. If SeriTek/1VE2+2 is not listed, shut down your Macintosh computer and try re-seating
it in the PCI slot by removing and reinserting it. Repeat steps 1 through 3. If the
SeriTek/1VE2+2 still doesn’t show up in the Apple System Profiler, try moving it to
another PCI slot.
