S14 & PS14P (PoE) Convenient Switches Installation and User Guide (01/06)
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the Magnum S14-Series & PS14P(PoE) Switch and its associated cables are
functioning properly.
5. If the problem continues after completing Step 4 above, contact your supplier of
the Magnum S14-Series & PS14P(PoE) 10/100 Mb/s Switch unit or if unknown,
contact GarrettCom, Inc by fax, phone or email (support@garrettcom.com) for
assistance.
5.2 When Calling for Assistance
Please be prepared to provide the following information.
1. A complete description of the problem, including the following points:
a. The nature and duration of the problem;
b. Situations when the problem occurs;
c. The components involved in the problem;
d. Any particular application that, when used, appears to create the problem;
2. An accurate list of GarrettCom product model(s)involved, with serial number(s).
Include the date(s) that you purchased the products from your supplier.
