6
CONTROL KNOBS
• Remove knobs in the OFF position by
pulling up.
• Wash, rinse and dry. Do not use abrasive
cleaning agents as they may scratch the
finish.
• Turn on each burner to be sure the knobs
have been correctly replaced.
COOKTOP-PORCELAIN ENAMEL
Porcelain enamel is glass fused on metal and
may crack or chip with misuse. It is acid
resistant, not acid proof. All spillovers, espe-
cially acidic or sugary spillovers, should be
wiped up immediately with a dry cloth.
• When cool, wash with soapy water, rinse
and dry.
• Never wipe off a warm or hot surface with
a damp cloth. This may cause cracking or
chipping.
• Never use oven cleaners, abrasive or caus-
tic cleaning agents on exterior finish of
range.
COOKTOP - STAINLESS STEEL
(SELECT MODELS)
• DO NOT USE ANY CLEANING PROD-
UCT CONTAINING CHLORINE
BLEACH.
• ALWAYS WIPE WITH THE GRAIN
WHEN CLEANING.
• Daily Cleaning/Light Soil –– Wipe with
one of the following - soapy water, white
vinegar/water solution, Formula 409 Glass
and Surface Cleaner* or a similar multi-
surface cleaner - using a sponge or soft
cloth. Rinse and dry. To polish and help
prevent fingerprints, follow with Stainless
Steel Magic Spray (Jenn-Air Model A912,
Part No. 20000008)**.
• Moderate/Heavy Soil –– Wipe with
one of the following - Bon Ami*, Smart
Cleanser*, or Soft Scrub* - using a damp
sponge or soft cloth. Rinse and dry. Stub-
born soils may be removed with a damp
Scotch-Brite* pad; rub evenly with the
• Be sure appliance is off and all
parts are cool before handling or
cleaning. This is to avoid dam-
age and possible burns.
• To prevent staining or discoloration,
clean appliance after each use.
• If a part is removed, be sure it is
correctly replaced.
BURNER HEADS
• The surface burner heads are removable.
The cap portion of the head is porcelain
and the port area is aluminum. Wash the
burner heads in the sink with mild deter-
gent and a plastic scrubber.
• Check to be sure all ports are open. To
open clogged ports, insert a straight pin
directly into each port. Do not enlarge or
distort the port.
• When replacing the burner heads, care-
fully align the tab on the burner base with
the indentation in the head. The two pins
will fit in the slots when the tab is aligned
with the in-
dentation.
NOTE: When
burner heads
are removed
for cleaning,
do not spill liquids
through the holes in
the burner base.
BURNER GRATES
• Wash with warm, soapy water and a non-
abrasive, plastic, scrubbing pad or in the
dishwasher. For stubborn soils, clean with
a soap-filled, nonabrasive, plastic pad or
Cooktop Cleaning Creme (Part No.
20000001)** and a sponge.
• The grates are made of porcelain on cast
iron and are very durable, however, they
will gradually lose their shine and/or dis-
color. This is due to exposure to high
temperatures from the gas flame.
CAUTIONS:
Ports
Indentation
Ignitor
Cap
Port Area
Slots Align
with Pins
Tab
BURNER HEAD
BURNER BASE
CARE & CLEANING
* Brand names for cleaning products are registered trademarks of the respective manufacturers.
** To order direct, call 1-800-688-8408.
SURFACE BURNER FAILS TO LIGHT.
• Check to be sure plug is securely inserted
into receptacle.
• Check or re-set circuit breaker. Check or
replace fuse.
• Check power supply.
• Check to be sure burner is correctly rated
for your kind of gas.
• Check to be sure burner ports or ignition
ports are not clogged.
• Check to be sure ignitor is dry and clicking.
Burner will not light if ignitor is damaged,
soiled or wet. If ignitor doesn’t click, turn
control knob OFF.
• Check to be sure burner head is correctly
seated on the burner base.
SURFACE BURNER FLAME LIFTS
OFF
PORTS.
• Check to be sure a pan is sitting on the grate
above.
• Contact an authorized Jenn-Air servicer.
THE FLAME IS UNEVEN.
• Burner ports may be clogged.
• Flame may need to be adjusted. Contact an
authorized Jenn-Air servicer.
SURFACE BURNER FLAME IS
YELLOW
IN COLOR.
• Contact an authorized Jenn-Air servicer.
• Some yellow tips on the flame are accept-
able when using LP gas.
BEFORE YOU
CALL FOR SERVICE
grain. Rinse and dry. To restore luster and
remove streaks, follow with Stainless Steel
Magic Spray.
• Discoloration –– Using a damp sponge or
soft cloth, wipe with Cameo Stainless Steel
Cleaner*. Rinse immediately and dry. To
remove streaks and restore luster, follow
with Stainless Steel Magic Spray.
