36 www.kodak.com/go/support
Troubleshooting
In Review mode, a
blue or black
screen is displayed
instead of a
picture.
■ Transfer the picture to the computer (page 13), then format the card in
the camera (page 20).
Caution: Formatting a card deletes all pictures and videos,
including protected files.
Shutter button
does not work.
■ Turn on the camera (page 2).
■ Transfer pictures to the computer (page 13), delete pictures from the
camera (page 11), switch image storage locations (page 23), or insert
a card with available memory (page 3).
Slide show does
not run on external
video device.
■ See the external device’s user’s guide.
Picture is too light.
■ Move so there is at least 24 in. (61 cm) between camera and subject.
■ Decrease Exposure Compensation (page 20).
Picture is not clear.
■ Clean the lens (page 50).
■ Move so there is at least 24 in. (61 cm) between the camera and the
subject.
■ Place the camera on a flat, steady surface or use a tripod.
Picture is too dark.
■ Turn on the flash (page 7).
■ Move so there is no more than 7.9 ft (2.4 m) between the camera and
the subject.
■ Use Fill flash (page 7) or change your position so light is not behind
the subject.
■ Increase Exposure Compensation (page 20).
Camera does not
recognize
SD/MMC card.
■ Purchase a certified SD/MMC card.
■ Reformat the card (page 20).
Caution: Formatting a card deletes all pictures and videos,
including protected files.
■ Insert a card into the slot, then push to seat (page 3).
If... Try one or more the following
