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Chapter 5 Other Information
TTE Technology Canada Ltd. (“TTE”)
Limited Warranty
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, THIS WARRANTY
DOES NOT COVER, AND AS DESCRIBED BELOW TTE EXPRESSLY DISCLAIMS,
ALL ACTUAL AND IMPLIED WARRANTIES AND CONDITIONS WITH RESPECT
TO ANY PRODUCT USED FOR INSTITUTIONAL OR OTHER COMMERCIAL
PURPOSES (INCLUDING BUT NOT LIMITED TO RENTAL PURPOSES).
What your warranty covers:
•Defectsinmaterialsorworkmanshiptotheoriginalpurchaser.
For how long after purchase:
•AllRCAtelevisions:Oneyearpartsandlabour.
•AllRCASceniumtelevisions:Twoyearspartsandlabour.
What TTE Technology Canada Ltd. will do:
•AtTTE’sdiscretion,payanAuthorizedRCAServiceCentreforbothlaborchargesandpartstorepair
your television, or replace your television with a new or refurbished/remanufactured unit.
•See“Howtogetservice”
How to get service:
•Call1-866-465-7157(French:1-800-522-0445).Pleasehaveyourunit’sdateofpurchaseandmodel/
serial number ready. The model/serial number information can be found on the back of your unit.
•Arepresentativewilltroubleshootyourproblemoverthephone.
•Ifitisdeterminedthatyourunitrequiresservice,theservicelocationwillbeatthesolediscretionofTTE
based upon the TTE Limited Warranty statement.
•AtthesolediscretionofTTE,RCACRTDVtelevisionsareeitherconsumercarry-intoanAuthorized
RCA Service Centre or directly exchanged for a new or refurbished/remanufactured unit.
•AtthesolediscretionofTTE,RCALCDtelevisionsareeitherconsumercarry-intoanAuthorizedRCA
Service Centre, directly exchanged for a new or refurbished/remanufacture unit or provided in-home
service.
•AtthesolediscretionofTTE,RCASceniumLCDtelevisionsareeitherconsumercarry-intoan
Authorized RCA Service Centre, directly exchanged for a new or refurbished/remanufacture unit or
provided in-home service.
•ProofofpurchaseintheformofanoriginalbillofsaleorreceiptedinvoicefromanAuthorizedDealer
which is evidence that the product is within the warranty period must be presented to obtain warranty
service.