Answers to Frequently Asked Questions
23
❑ SWCU Operation
Question: Why do I get a VAIO Wireless Help Utility prompted when
launching WLAN?
Answer: If there is not any WLAN profile configured previously (this is the
first time using WLAN), the VAIO Wireless Help Utility will be launched
automatically, or the VAIO Wireless Help Utility loads when it detects a
failure in interfacing with the driver. To remedy the problem, follow the
suggestions from the assist help section.
Question: I clicked the “Show All Prompts” button for the Reset all
messages feature, but nothing seemed to happen. What happened when I
clicked this button?
Answer: Clicking the Show All Prompts button for the Reset all messages
feature activates all the prompts (not options) that request the “Don’t ask me
again” action. Normally, when notifications appear from yes/no prompts you
can select if you do not want to be asked again for the notifications by
checking the “Don’t ask me again” check box. The “Reset all messages”
feature provides a way to clear all the checkboxes from all the prompts
simultaneously. As a result, the prompts will display again. The following
figure is an example of a prompt that would display after clicking clicking
the Show All Prompts button.
Show All Prompts action example
Question: Why isn’t there support for “Hotkeys” to maneuver within
SWCU?
Answer: The hotkeys feature will be incorporated into future SWCU
versions.
