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For MGW models only:
I can't find any of my music, pictures or video, or access online radio.
• You must ensure that your media server is switched on and that it is not in Standby mode. To make your content available
around the clock you may need to adjust your power settings.
• Make sure that the eConsole software is running on your PC; the icon should appear in your PC taskbar.
• Make sure that the media server is enabled and that your LCD TV has access to the files. You can check this on the opening
page of the eConsole software.
• Check your network settings are correct; and if you are using a wired network, that all the connections are correctly attached.
• If using a static IP address, verify that the values are in the same range as your other network devices and that the address is
not already being used by another device.
• Online radio can only be only accessed if your TV is connected to a network through an AP or router, and an open Internet
connection.
I am not able to play certain media files.
• Check that the files are in a format supported by the MGW function. Unsupported files may need to be converted before
they can be played. For more details see the Specifications section for a list of supported formats.
I cannot see a playlist on my TV.
• You must make sure that the playlist is contained in a shared folder that the TV has access to. For details please refer to the
eConsole User's Guide on the MGW CD.
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