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10 Rev. 10©1999 - 2006 DMC Co., Ltd.
A
TP/AST Series Product Specifications
6. Warranty
6-1. Warranty Period
§ The warranty period is limited to 1 year from the date of shipping. The warranty for the initial defection
such as appearance defection is limited to 1 month.
§ Any defected parts under proper use will be examined by the supplier and replaced by the new parts if
the defection is considered to be caused by the supplier.
§ The replacement is subject to be included in the next lot.
6-2. Warranty Target
§ The warranty only covers the product itself and does not cover any damage to others caused by using
this product. Onsite repair or replacement is not supported.
§ We will do our best for delivery problem and product defections, but the warranty for the production line
is not covered.
§ Resistive touchscreens are structurally not repairable. All defections are subject to replacement.
6-3. Warranty Exceptions
Following conditions are not covered with the warranty and subject to charge.
§ Any malfunctions and damages during transportation and transfer by the user.
§ Any malfunctions and damages caused by a natural disaster or a fire.
§ Any malfunctions and damages caused by static electricity
§ Any malfunctions and damages caused by the failure of the associated equipment.
§ If the product is remodeled, disassembled or repaired by the user.
§ If the product is glued onto the equipment and uninstalled.
§ Any malfunctions and damages caused by an improper usage and handling against the specifications
and notes.
6-4. Tools
§ To maintain the quality, the printing screens and the die-cut plates are generally limited to use up to 1
year. Reorders after 1 year from the initial order or from the last renewal are subject to the tooling charge
for replacing the printing screens and the die-cut plates. Reorders for the discontinued standard parts are
also subject to tooling charge.
§ All the tools, such as CAD data (except for the drawing for approval), block copies (films), printing
screens, and die-cut plates are not to be provided for administrative purpose.
6-5. Changes
§ Because of the manufacturing process, changing the dimensions, circuit pattern, and the tail position
requires replacing most of the tools and is subject to high tooling charge. Please be careful when
ordering and approving the drawing.
§ Circuit pattern and the materials that does not affect the environmental, electrical, and mechanical
characteristics such as film, glass, ink and glue are subject to change for the supplier’s reason or for
improvement within the specifications.
§ Standard products are subject to change for improvement without notice.