Filter
Top Products
Before Calling Service
Please make these simple checks before calling service. These tips may save you
time and money since charges for receiver installation and adjustments of customer
controls are not covered under your warranty.
Symptoms Items to Check and Actions to follow
“Ghost” or double
image
*This may be caused by obstruction to the antenna
due to high rise buildings or hills. Using a highly
directional antenna may inprove the picture.
No power *Check that the TV’s AC power cord is plugged into
the mains socket.
*Unplug the TV, wait for 60 seconds. Then re-insert
plug into the mains socket and turn on the TV again.
Dots of constant color
appear on the TV
screen
No measures are required because the liquid crystal
panel manufactured with high technology is able to
show fine picture details. Sometimes, some inactive
pixels may appear on the screen in the form of red,
blue, green or black fixed dots. This does not affect
the TV’s performance.
No sound or picture,
and the red lamp on
the front panel
doesn’t go on
Press the Power key on the remote controller or the
front panel.
No image appears Check the antenna connection on the back of the TV
set for the correct connection with the TV set.
It may be the Radio Station’s problem. Give other
channels a try.
Adjust the contrast and brightness settings.
Good picture but no
sound
*Increase the VOLUME.
*Check that the TV is not muted; press the button on
the remote control.
No sound for some
channels
Check whether the correct TV system is selected.
Sound is OK but color
is poor
Adjust the contrast, saturation and brightness
settings.
Poor picture quality When it is connected to other peripheral devices (e.g.
S-VHS video recorder or camera) simultaneously, the
quality of the picture will be poorer. Turn off other
peripheral devices in this case.