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If you experience problems with this receiver or its installation, in the
first instance please read carefully the relevant sections of this User
Manual and this Troubleshooting section.
Troubleshooting
14
After moving the
Set Top Box to
another room, you
are unable to find
reception
Can't access locked
settings
The unit will not
turn on
The power is not connected
The Mains fuse may be blown
Check the Mains power
is firmly connected and
switched on.
Check your power source
and fuse.
Check that the aerial is
connected correctly,
properly aligned and is
not damaged.
retailer
Audio Cables and/or Video
Cables are not connected.
Check the cables are
connected correctly and
firmly and turn on the unit.
Broadcaster has lost signal
Check another channel
Forgotten password
Run a factory reset and
rescan for all available
channels.
Enter the default
password to unlock and
reset password.