Filter
Top Products
Troubleshooting
Before requesting service for this unit, check the chart below for a possible cause of the problem you are experiencing. Some simple checks or
a minor adjustment on your part may eliminate the problem and restore proper operation.
Symptom (common)
No power
Play fails to start even
when PLAY is pressed.
Play commences but
then stops immediately.
No sound.
Distorted sound.
Picture is distorted during rapid
advance or rapid reverse.
No rapid advance
(or rapid reverse) play.
No 4:3 (16:9) picture.
No surround sound.
No operations can be performed
with the remote control.
No key operation (either front
panel and/or remote control).
OSD menu not displayed or only
partially displayed on the TV Screen.
Remedy
Insert the power plug securely into the power outlet.
Condensation has formed: wait about 1 to 2 hours to allow
the player to dry out.
This player cannot play discs other than DVDs, Video CDs
and CDs.
This disc may be dirty and may require cleaning.
Ensure that the disc is installed with the label side up.
Ensure that the equipment is connected properly.
Ensure that the input setting for the TV is "Video".
Ensure that the equipment is connected properly.
Ensure that the input setting for the TV and stereo system
are properly made.
Adjust the master volume using the buttons on the remote
control.
The picture will be somewhat distorted at times: this is normal.
Some discs may have sections, which prohibit rapid advance
(or rapid reverse).
Choose the correct setup "TV TYPE" item that matches
the TV set used.
Choose the correct setup at the "Audio Output" which
matches you stereo system.
Check the batteries are installed with the correct
polarities (+/-).
The batteries are depleted: replace them with new ones.
Point the remote control unit at the remote sensor
and operate.
Operate the remote control unit at a distance of not
more than 7 meters from the remote control sensor.
Remove the obstacles between the remote control unit
and remote control sensor.
Turn the unit off and then back to on.
Alternatively, turn off the unit, disconnect the AC power
cord and then reconnect it (The player may not be
operating properly due to lightning, static electricity or
some other external factor.)
Select the appropriate TV screen type by consulting the
operation manual of the TV.
21