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X Troubleshooting
The following phenomenon does not indicate failures. Before you
contact us for repair, please check your device according to the
approaches below.
Problems
No picture or sound
No signal
No sound
Mosaic images
Causes
Power wire is not properly connected;
the functioning power source is not
recognized; or there're breaks in the
power wire.
Check whether the antenna is located
well; Check the parameter of image or
region is set correctly; if not, please set
or search again.
If the volume is turned down to the
minimum; single is too weak, and Silence
function is active.
The signal strength is too weak.
Signal search failure
Too-dark images
Check whether the country and region
is set right;
Maybe the signal intensity is too poor.
Check whether the brightness and
contrast of your display is adjusted well;
if not, readjust it.
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