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F.A.Q.
1. Why does it take a long time to reboot my DVR?
The normal reboot time should be less than 5 seconds. If you experienced a longer time on
reboot, it might be because your DHCP server couldn’t be found. You should disable DHCP
in MP-4100 unless you are certain the DVR is connected to a DHCP server.
2. When I remote monitor my DVR, the video I get looks jerky even though I set the
frame rate as 30fps.
Your network bandwidth also affects the smoothness of the video you receive. Setting higher
frame rate will not make your video smooth, if it is not supported by your network bandwidth.
Normally, higher connection speed can support higher frame rate. A suitable frame rate
should not be beyond the maximum frame rate supported by your network bandwidth. In
general, if you are using local network, you may choose up to 30fps frame rate; if you are
using T1, DSL, or cable modem, your choice is up to 10fps; if you are using ISDN, the frame
rate supported is up to 1fps; and if you are using dial up connection, you can only select 1/8
or 1/16 fps. If you are not clear about your connection speed, you may choose Auto, and let
Datavideo@Net automatically detect the speed and choose a suitable frame rate for you.
If you log in as a Guest or Operator level user, your maximum frame rate may be preset by
the supervisor. Your selection beyond the limit will be considered invalid.