21
Your picture
is snowy (or
blue or
black).
• You have
accidentally
changed the
channel on your
TV.
• Make sure your TV (and VCR, if
connected) is tuned to the correct
channel. Also try using the
Recover button as described on
page S-3, If You Lose Your Picture
(How to Use the Recover Button).
Your remote
control isn’t
working
•The remote
control is in the
wrong mode.
• You might be
using the wrong
remote control
(TV1 or TV2).
• Your batteries
are worn out.
• Make sure the remote control is in
the correct mode. For example, if
you want to use the satellite
receiver, put the remote control in
SAT mode (see Remote Control
Modes on page 1).
• Make sure you are using the
correct remote control (TV1 or
TV2) for your locations (multi-
room receivers only).
• Change the batteries as described
on page S-1 in Insert the Batteries.
When you
press the
remote
control Mute
or Volume
button,
nothing
happens.
• Maybe you have
not set up the
remote control.
• Maybe you’re
trying to control
TV volume but
you set up the
remote to
control a tuner
or amplifier in
AUX mode.
• See Program the Remote to
Control Your TV on page S-2 at
the beginning of this guide and
Programming for Other
Equipment on page 2.
• Set up the remote to control either
TV volume or tuner/amplifier
volume, whichever you want. See
page 7.
Your PIP
(Picture-In-
Picture)
button isn’t
working.
• Your receiver
doesn’t use PIP.
• Upgrade to a receiver with this
feature.
What’s
Happening
What’s Wrong What You Can Do