Elite Screens 022111AS Home Theater Screen User Manual

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6

Rev.022111‐AS

www.elitescreens.com

 info@elitescreens.com



• Two(2)Yearparts&Laborwarrantyfromdef ects inworkmanshipfrompurchasedateas

follows(exceptforrefurbishedunitsasspecifiedbelow).

• Three(3)YearpartsandlaborwarrantyfromdefectsinworkmanshipforGEMR(Government,

Educational,Military,&Religious)purchases ofnewproductonly.

• Refurbished

Unitscarrya90‐DAYpartsandlaborwarranty. 

• Eachpartywillberesponsibleforonewayshippingduringthewarrantyperiod.

• ARMA(ReturnMerchandiseAuthorization)numbermustbeissuedinordertoprocessa

replacementortoauthorizeareturnforwarrantyrepair.EliteScreenswill,at

itssoleoption

replaceorrepairthedefectiveunitwithareplacement*(seeexceptionsbelow)afterthe

defectiveunitorpartshavebeenreceived.Oncetheproductisreceived,EliteScreenswillsend

outareplacement*unittothecustomerbygroundservice(subjecttoinventoryavailability).

• DoNot

ReturnAnyUnauthorizedItemstoEliteScreens,astheywillberefusedandreturned

atyourexpense.TheRMANumbermustbeincludedontheoutsidelabelofyourshipping

box.Ourwarehouseisnotauthorizedtoacceptreturns withoutanRMAnumberonthe

shippinglabel.

• RMANumbersare

validfor45daysfromthedateissued.

• MissingPartsmustbereportedwithin7daysofreceipt.Ifreportedafter7days,thecustomer

willberesponsibleforshippingandhandlingfees.Ifreportedafter30daysofreceipt,the

customerwillberesponsibleforcostofparts

andshipping&handlingfees.



*ANeworrefurbishedreplacementwillbesendouttothecustomerdependingonthetypeof

purchase(neworrefurbished)andbasedonstockavailability.



NorthAmericaonlyU.S.andCanada



ForWarrantyandServicerequests,pleasesubmitanRMA/ServiceFormat:

www.elitescreens.com/warrantysupportform





PleasevisitthislinkforfullWarrantyinformation:

www.elitescreens.com/warranty





ForCustomerServiceandTechnicalquestions,pleasecontactEliteScreensat:

Telephone:(877)511‐1211   service@elitescreens.com



Fax:(562)926‐8433techsupport@elitescreens.com





REMEMBERTOREGISTERYOURPRODUCTAT:

WWW.ELITESCREENS.COM/REGISTER





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Elite Screens 022111AS Home Theater Screen User Manual