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Trouble shooting - General problems
Chapter 4: Trouble shooting - General problems
If you still have problems getting your Freecom drive to function properly despite having
installed it correctly, then please check the following items:
Hardware requirements:
• D
oes your system meets the hardware requirements (see page 4)?
Connecting the Freecom device:
• I
s the cable connected correctly to your computer and the Freecom device? Check
whether cable is plugged in correctly. The cable must rmly in place!
• D
oes the device have a power supply? Determine if the media can be ejected and if
the device is getting power when the system boots.
Recording speed:
• T
he Freecom Blu-ray Rewriter Pro / Blu-ray Combo Pro is USB 2.0 compliant. While
USB 2.0 supports recording speeds higher than 4x, if this drive is connected to a USB
1.1 port the maximum CD recording speed is 4x.