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TROUBLESHOOTING
Please make these simple checks before calling service. These tips may save
you time and money since charges for receiver installation and adjustments of
customer controls are not covered under your warranty.
Symptoms Items to Check and Actions to follow
“Ghost” or
double image
• This may be caused by obstruction to the antenna due to
high rise buildings or hills. Using a highly directional antenna
may improve the picture.
No power • Check if the TV’s AC power cord is plugged into the mains
socket.
• Unplug the TV, wait for 60 seconds. Then reinsert plug into
the mains socket and turn on the TV again.
No picture • Check antenna connections at the rear of the TV to see if it
is properly connected to the TV.
• Possible broadcast station trouble.
Try another channel.
• Adjust the contrast and brightness settings.
• Check the Closed Captions control. Some TEXT modes
could block the screen.
Good picture
but no sound
• Increase the VOLUME.
• Check if the TV is muted; press the MUTE button on the
remote control.
Good sound
but poor color
• Adjust the contrast, color and brightness settings.
Poor picture • Poor picture quality may occur when an activated S-VHS
camera or camcorder is connected to your TV and the
other peripheral at the same time. Switch off one of the
peripherals.
Snowy picture
and noise
• Check the antenna connection.
Horizontal
dotted line
• This may be caused by electrical interference (e.g. hair dryer,
nearby neon lights, etc.)
• Turn off the equipment.
Television not
responding to
remote control
• Check whether the batteries are working. Replace if
necessary.
• Clean the remote control sensor lens on the TV.
• You can still use the buttons at the front of your TV.
• Select the TV mode to ensure your remote control is set in
the TV mode.