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36
TROUBLESHOOTING
Before calling service technician, check the following tables first. If the problem is not be solved with the suggested procedures, contact your local
dealer. For your safety, NEVER try to repair the product by yourself.
When Following Messages Appear on the Screen
Message Condition / Action Page
Power Save
This indicates it is in Power Save mode. (in RGB mode)
The indicating lamp lights in orange.
19
,
35
No Sync. Signal
The unit cannot detect any signals from any input terminals.
z Check if the cable is connected correctly and firmly.
z Check if the power of the external equipments is ON.
z Check if the input selection matches the connection terminal.
z Check if the PC is in Power Save mode or not.
14
~
19
Auto Adjust
This indicates that it is in the process of auto adjusting.
(in RGB mode)
25
Symptom and Check List
Symptoms Check list Page
No picture – no sound
z Check the Indicating lamp status (Off, Red, Green, or Orange).
z Check the connection of the Power Cord and/or other cables.
z Check if the Main Power of the unit or external equipments is ON.
z Check if the TV mode is selected.
z Check if the TV is in “Standby mode” or “Power Save mode”.
z Adjust the values in “Picture menu” and “Audio menu”.
14
~
18
19
,
23
35
Snowy picture-poor sound
z Check the aerial connection and direction.
z The TV station may have broadcast difficulties.
z Try another channel.
14
Multiple images-normal sound
z Check the aerial connection and direction.
z Fine tuning the TV.
z Check the connection of the external equipments.
z The TV station may have broadcast difficulties. Try another channel.
14
,
23
Intermittent interference
z Check if the source of interference is shielded well.
z Remove those kinds of electrical devices away from the TV.
Normal picture, but no sound
z Check the volume level.
z Check if the button has been press or not.
z Make sure that the headphone is NOT connected.
z Check the connection of the external equipments.
20
No picture – normal sound
z Check the volume level of “Brightness” and “Contrast” in “Picture Menu”.
26
,
28
The remote control does not work.
z Check if the batteries are installed correctly.
z The batteries might be exhausted. Replace them with new ones.
z Remove all the obstructions in front of the sensor window on the unit.
z Check if the buttons of the control panel can work.
11
,
12
Normal picture but no color-normal sound
z Check the connection of the external equipments.
z Check the “Color” in “Picture Menu”.
14
~
18
26