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E-MAIL SAMPLES - APPENDIX V
• New Member E-Mail
• New Member - Dealer Enrollment E-Mail
• Forgot Password E-Mail
• Reminder E-Mail
NOTE: The need of additional e-mail conditions to be added is under advisement.
IV. Enrollment Process
The enrollment process is outlined below for each type of program participant:
Online Participants
• Participants may join the Rewarding Recording® Program via online enrollment only
• Participants access the Rewarding Recording® website and click on the “My Account”
link
• Participants can either click on the “Enroll Now” button or the “click here” link to access
the enrollment (profile) page
• Participants complete the required information (name, title, company, address, phone, e-
mail address, password and promotion code, if applicable)
• Participants create their own password that must be a minimum of four characters in
length
• Participants can indicate whether or not they wish to receive additional information from
Sony Electronics Inc.
• Once the participant clicks on “submit”, the Activate Account e-mail is sent to the address
indicated. The participant is required to click on a link in the e-mail to access the website.
The user can claim purchases at this time and has view-only rights to the online catalog.
• A Sony VIP approves the online enrollments once the account is activated.
• Once a Sony VIP approves the account, the user will have their personal account
associated to the online catalog. At this time, the user receives a Welcome E-mail*
containing username and password information.
• At this time, the participant has full access to the website.
Sony Authorized Dealer Participants
Members are automatically enrolled/updated through the participating Sony Professional
Media Authorized Dealer as part of the electronic sales information transmitted to Meridian
via FTP by that dealer.
• Monthly sales feeds can only include the previous month’s sales.
• As part of the Monthly File Processing, net new accounts are created automatically when
the Dealer file(s) is processed.
• A net new account must have a valid e-mail address to be created. 100% email
compliance is mandatory. The dealer must notify Sony of all email changes.
• When a new account is created, the user receives a Welcome Dealer E-mail* containing
username and password information at the e-mail address indicated on the file.
• Net new accounts are automatically approved and are not required to have Sony VIP
approval to participate.
NOTE: Currently, there are six Sony Authorized Dealers: The Tape Company (TTC), Electric
Picture Company (EPC), Innovative Business Products (IBP), Edgewise Media, VSA (Video
Service of America), and Recording Media & Equipment (RM&E).
Sony Direct Sales File (DSF) Participants
Direct Accounts consist of members who purchase their eligible products directly from Sony.