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Troubleshooting
Before you request repairs, check the items in the table below once more.
If there is still a problem, contact the store where you purchased this product or your nearest JVC service outlet.
■ If the player is malfunctioning, reset the player.
1. Turn the player off by pressing and holding power (
) on the player for at least 10 seconds.
2. Press the power (
) to turn the player back on.
Problem Solution
General
The player won't
turn on.
● Ensure that you are using the special power cable provided and that it is connected cor-
rectly. (P.6)
The player won't
work.
● Press and hold power ( ) on the player for at least 10 seconds to reset the player. (The
player automatically turns off .)
The screen
freezes during
SETUP.
The player or its
power cable is
warm.
● If used for an extended period, the player and its power cable become warm. This is normal
and does not indicate a fault.
● If the player or power cable becomes abnormally hot, disconnect the power cable and con-
tact the store where you purchased this product or your nearest JVC service outlet.
Playback
There is no image
on the TV.
● Connect the player to the TV. (P.6)
● On a TV equipped with A/V input jacks, switch to the external input for the connection with
the player.
● The content type is not supported by the player and is not recognized.
● Review the resolution setting. (P.13)
● Press and hold the player's power (
) and SKIP for at least 2 seconds to reset the
player. (The player automatically turns off .)
It takes a time to
start playing.
● It may take some more time to start playing long recorded movies or large sized images.
The image is
disrupted during
reverse or fast-
forward playback.
● The image may become disrupted during the change in playback speed when you switch
speeds. This is normal and does not indicate a fault.
The TV switches
input automati-
cally when the
player is played.
● This is caused by the operation of the HDMI-CEC control function. To disable this function,
set "HDMI control" to "
Off
" in the SETUP menu. (P.13)
The TV turns off
when this player
is turned off .
This player
functions when
the TV’s remote
control is being
operated.
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