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TROUBLESHOOTING GUIDE
POWER
SYMPTOMS
Connect the AC power cord to the
AC outlet.
Insert a video cassette.
Cassette is not inserted.
No power. The AC power cord is not connected.
TIMER button is depressed.
Although the power is on,
the TV/VCR does not
operate.
TV BROADCAST RECEPTION
Press the TIMER button.
Try another channel.
TV station experiencing problems.
Check picture control adjustments.
Check for source of reception
disturbance.
Check CATV connection or
VHF/UHF antenna, reposition
or rotate antenna.
TV station experiencing problems.
Try another channel.
Picture control is not adjusted.
Possible local interference.
Picture control is not adjusted.
Check picture control adjustments.
Check for source of reception
disturbance.
Possible local interference.
Check CATV connection or VHF/
UHF antenna, reposition or rotate
antenna.
Antenna (CATV) connector is not
connected or possible local interfer-
ence.
Antenna (CATV) connector is not
connected or possible local interfer-
ence.
TV station experiencing problems.
Try another channel.
Antenna (CATV) connector is not
connected or possible local interfer-
ence.
Check CATV connection or VHF/
UHF antenna, reposition or rotate
antenna.
Cable TV channel is scrambled.
Try another channel.
CATV connector is not connected.
Check all CATV connections.
TV/CATV Mode menu option is set to
the TV mode.
Set the TV/CATV Menu option
to the CATV mode.
Contact your Cable TV company.
Make sure TV/CATV menu option is
in the appropriate mode.
TV/CATV Mode menu option is not
set to the appropriate mode.
Cable TV service interrupted.
Check UHF antenna.
UHF antenna is not connected.
Poor or no picture.
Poor or no color.
Picture wobbles or drifts.
No CATV reception.
No reception above
channel 13.
Check that MUTING button has
not been pressed.
MUTING button is depressed.
Possible local interference.
Check for source of reception
disturbance.
Check CATV connection or VHF/
UHF antenna, reposition or rotate
antenna.
Antenna (CATV) connector is not
connected or possible local interfer-
ence.
TV station experiencing problems. Try another channel.
Poor or no sound.
CAUSE POSSIBLE SOLUTIONS PAGE
32
41
17
28, 29
28, 29
7
47
11, 12
17
47
11, 12
17
11, 12
17
12
21
12
21
11
17
11, 12
47
18
Check the following chart before requesting service.