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XV-N212S/XV-N312S/GNT0041-004A/English
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Troubleshooting
Power
Power does not come on.
\ Power plug is not inserted securely. Plug in securely.
Operation
“REGION CODE ERROR!” is shown on the TV screen.
\ Region code of the inserted disc does not match the player.
Check the region code of the disc printed on the disc jacket.
Operation is not possible.
\ Microcomputer malfunction due to lightning or static electricity.
Turn off the power and unplug the power cord, then connect
the power cord again.
\ Moisture condensation caused by a sudden change of
temperature or humidity. Turn off the power, then turn it on a
few hours later.
\ The disc does not allow the operation, or an unplayable disc is
inserted. Check and replace the disc (see page 2).
[LOCK] is displayed on the display window and the disc tray
does not open.
\ When you press 0 while pressing down 7 on the player in
standby mode, the tray lock function is activated. The disc tray
cannot be opened or closed in this status. To release this
status, press 0 while pressing down 7 on the player in
standby mode.
Picture
Picture is noisy.
\ The player is connected to a VCR directly and the copyguard
function is activated. Connect the player so that the picture
signal flows directly to the TV.
\ With some discs, the picture may be blurred when [PICTURE
SOURCE] is set to [FILM] or [AUTO]. Set [PICTURE
SOURCE] to [VIDEO (NORMAL)] or [VIDEO (ACTIVE)].
Picture is distorted when using COMPONENT VIDEO OUT or
S-VIDEO output jack(s).
\ Both the component connection and S-video connection are
made. Disconnect the unused one.
No picture is displayed on the TV screen or the screen is
blurred or divided into two parts.
\ The player is in the progressive scanning mode though it is
connected to a TV via the VIDEO or S-VIDEO jack. Observe
the display window. If [P] is turned on, the player is in the
progressive scanning mode.
Set the VIDEO SIGNAL SELECTOR on the rear panel to
“NTSC 525i/p REMOTE” and make the Progressive scanning
mode inactive by using the VFP - I/P button (see page 5).
Audio
DVD VIDEO disc playback sound level is lower than TV
broadcast sound level.
\ Set the [D.RANGE CONTROL] preference to [TV MODE] (see
page 26).
Analog audio output is distorted.
\ Set the [OUTPUT LEVEL] preference to [LOW] (see page 26).
MP3/JPEG/MPEG-4
No sound and/or no picture comes out.
\ MP3/MPEG-4 disc is recorded with the “packet writing (UDF
file).” It cannot be played.
\ Check the files you want to play back.
Files (tracks) are not played in the recorded order.
\ This player plays the files in the alphabetic order. So, the
playback order can vary.
MPEG-4 files cannot be played back.
\ The format of the file is not asf.
XV-N212S_XV-N312S(USUB).book Page 30 Monday, January 19, 2004 4:58 PM