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Troubleshooting
Refer to the table below to check the condition. If you think that there is a problem, contact the
JVC Service Center where you purchased the television.
There is no power
There is no picture
or sound
You cannot select a
certain channel
The power turns off
by itself
The clock is wrong
The color quality
is poor
There are lines
across the picture
The picture is spotted
There are double
pictures (ghosts)
Picture is snowy
(image noise)
Remote control is not
operating properly or
at all
• See if the power cord became unplugged.
• Check for a blown fuse or circuit breaker or a power outage.
• The antenna could be disconnected.
• The input mode could be set improperly. See page 59.
• The tuner (Auto Tuner Setup) could be set improperly. See page 37.
• The TV station may be having difficulties. Check to see if other stations are working.
• Use the HDMI cable with HDMI logo . See page 19.
• If you have a device connected to INPUT-1, INPUT-2 or INPUT-5 (set "V5 INPUT" in the
INITIAL SETUP menu to "HDMI"). You will not be able to hear any audio from the
AUDIO OUT on the back of the TV.
• You cannot output audio using the OPTICAL OUTPUT when you have digital sound from
an HDMI device connected to the INPUT-1, INPUT-2 or INPUT-5 (set "V5 INPUT" in the
INITIAL SETUP menu to "HDMI") connection on the back of the TV.
(See page 18).
• This TV can accept 480i (Composite / S / HDMI / Component), 480p, 720p and 1080i
signals. Please check your settings.
• Check to see that the batteries are still working and properly installed.
• Make sure the remote has a clear sight path to the TV.
• You may be too far from the TV. You must be within 23 feet (7 meters).
• Make sure the channels have been programmed. See "Channel Summary", page 38.
• Check to see if the channel is locked. See "Channel Summary - Lock" page 39.
• Make sure the set did not become unplugged.
• Perhaps the On/Off Timer is set. See page 57.
• Check to see if the Sleep Timer was set. See page 66.
• The power was interrupted and the clock was not reset. See page 56.
• Tint and Color may be improperly adjusted. See page 50.
• The Video Status mode may be turned to the wrong setting. See page 65.
• There could be interference from another electrical appliance, such as a computer,
another TV or VCR. Move any such appliances further away from the TV.
• There could be interference from a high-wattage appliance, like a hairdryer or vacuum,
operating nearby. Move the antenna away from the appliance or change to a coaxial
cable connection which is less prone to interference.
• A building or passing airplane can reflect the original signal and produce a second,
slightly delayed one. Adjust your antenna position.
• Your antenna may be damaged, disconnected or turned. Check the antenna
connection. If the antenna is damaged, replace it.
PROBLEMS CHECK
It does not operate
correctly
• This television is operated by a microprocessor. It is possible that external noise or
interference is causing the problem. If the television does not function correctly, remove the
electrical plug from the wall outlet and wait a while before inserting it into the wall outlet
again and operating the television.