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TROUBLESHOOTING
In the event of a malfunction, fi rst check all the cable connections and operating states:
1. Receiver and TV set power plugs are connected to the wall socket
2. Antenna cables are located on the receiver input
3. Receiver and TV set correctly interconnected by a Scart or cinch cable
4. Audio connections are made to Hi-Fi or Dolby Digital system as appropriate
5. Receiver and TV set (Hi-Fi/Dolby Digital system) are switched on (check power indicators)
6. Receiver is responding to remote control
A selection of troubleshooting tips is offered below.
Problem Cause Remedy
“No or bad signal!” warning
appears on some or all channels
Antenna signal of satellite
reception system missing or
faulty. Incorrect LNB frequencies
set in the “Antenna Confi guration”
menu
Consult an antenna specialist
to have it checked and repaired
as necessary. On “Installation”
menu check LNB confi guration
for the satellite in question:
High L.O. “10,600” GHz, Low
L.O. “9,750” GHz, and Limit
frequency L.O. “11,700 MHz”, and
change as necessary.
Remote control no longer
responding
Receiver or remote control
command set may have been
unintentionally changed
Set infrared code 1, as described
in operating manual under
“Remote Control RC 660”; check
batteries
Wrong time being displayed
The “Summer Time” setting is
wrong. An incorrect time was
imported from the reception
signal
Check “Summer Time Enabled”
in the “Settings” - “Date and Time
Setup” menu, and change as
necessary. Switch off receiver
at mains switch from current
channel, e.g. ARD or ZDF, wait
10 seconds and then switch
back on
The following channels cut out
or “Bad or no signal!” appears:
PRO 7, SAT1, Kabel 1, DSF,
N 24, Tele 5, 9 Live, HSE 24 and
Sonnenklar TV
DECT telephones are operating
on the same frequency as
these channels. Interference
may occur due to inadequate
level or poor shielding of cable
Consult your antenna specialist
Black or blue screen, no on-
screen displays
Scart connection to TV
deactivated by accidentally
pressing the 0 button
Keep pressing the 0 button until
the TV picture reappears on-
screen
SERVICE
If, despite studying this operating manual, you still have questions about getting started with the unit or using
it correctly, or if unexpected problems occur, please contact your specialist dealer.