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HOME ENTERTAINMENT WARRANTY
We appreciate your purchase of a Koss Home Entertainment product. We take pride in the quality of our
products and have manufactured your new Home Entertainment unit to exacting quality standards. We feel
confident that in normal use, it will provide you with satisfactory performance. However, should you experience
difficulty, you are protected under the provisions of this warranty.
Koss Home Entertainment products are warranted against manufacturing defects in materials and workmanship
in normal use for the following period from the date of purchase by the original user, and is conditional upon the
unit being installed and used as directed in the instruction manual.
ProductParts and Labour
Audio Products1 Year
Remote Control Unit90 Days
Clock Radios1 Year
Car Audio1 Year
Headphones90 Days
Home Theatre Products1 Year
DVD Players1 Year
Portable DVD Players1 Year
Koss's obligation under this warranty shall be limited to the repair, including all necessary parts and the cost of
the labour connected therewith, or at our option the exchange of any Home Entertainment product which shows
evidence of a manufacturing defect within the warranty period.
Replacement parts, furnished in connection with this warranty shall be warranted for a period equal to the
unexpired portion of the original equipment warranty.
CUSTOMER OBLIGATIONS
This warranty applies to the product from the original date of purchase at retail. Therefore, the owner must
provide a copy of the original, dated bill of sale. No warranty service will be performed without a bill of sale.
Transportation to and from the service depot is the responsibility of the owner, as is removal and installation of
Car Audio and Home Theatre products.
WARRANTY EXCLUSIONS
This warranty is extended to Koss Home Entertainment products purchased and used in Canada. This warranty
shall not apply to appearance or accessory items including but not limited to: antenna, cabinet, cabinet parts,
knobs, batteries, connecting cables, cassette tapes, compact discs. This warranty shall, in addition, not apply
to damages due to handling, transportation, unpacking, set-up, installation, customer adjustments that are
covered in the instruction book, repair or replacement of parts supplied by other than the Koss authorized service
depot, any malfunction or failure caused by or resulting from abnormal environmental conditions, improper
unauthorized service, improper maintenance, modifications or repair by the consumer, abuse, misuse, neglect,
accident, fire, flood, or other Acts of God, and incorrect line voltage.
This Home Entertainment product is only warranted to the original retail purchaser. This warranty becomes void
in the event of commercial or rental use. This warranty becomes void in the event serial numbers are altered,
defaced or removed.
Koss reserves the right to make changes in design or to make additions to or improvements upon this product
without incurring any obligation to install the same on products previously manufactured. The foregoing is in lieu
of all other warranties expressed or implied and Koss neither assumes nor authorizes any person to assume for
it any other obligation or liability in connection with the sale or service of this product. In no event shall Koss
or its Koss dealers be liable for special or consequential damage arising from the use of this product, or for any
delay in the performance of this warranty due to cause beyond our control.
The purchaser may have other rights under existing provincial or federal laws, and where any terms of this
warranty are prohibited by such laws, they are deemed null and void, but the remainder of the warranty shall
remain in effect.
HOW TO OBTAIN SERVICE
Should this product require service, you may obtain specific information on how to obtain service by contacting
the Koss Dealer from whom this product was purchased, or by contacting us directly:
SONIGEM SERVICE
300 Alden Road
Markham, Ontario
L3R 4C1
PHONE: (905) 940-5089 FAX: (905) 940-2303
1-800-287-4871
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