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APPENDIX
123
TROUBLESHOOTING
APPENDIX
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No picture &No sound
No or poor color
or poor picture
Poor reception on
some channels
Lines or streaks
in pictures
No picture
when connecting HDMI
Horizontal/vertical bars
or picture shaking
Picture appears slowly
after switching on
The remote control
doesn’t work
Power is suddenly
turned off
■
Check to see if there is any object between the product and the remote control
causing obstruction. Ensure you are pointing the remote control directly at the TV.
■
Ensure that the batteries are installed with correct polarity (+ to +, - to -).
■
Ensure that the correct remote operating mode is set: TV, VCR etc.
■
Install new batteries.
■
Is the sleep timer set?
■
Check the power control settings. Power interrupted.
■
Check whether the product is turned on.
■
Try another channel. The problem may be with the broadcast.
■
Is the power cord inserted into wall power outlet?
■
Check your antenna direction and/or location.
■
Test the wall power outlet, plug another product’s power cord into the outlet
where the product’s power cord was plugged in.
■
This is normal, the image is muted during the product startup process. Please
contact your service center, if the picture has not appeared after five minutes.
■
Adjust Color in menu option.
■
Try unplugging any others electronics that are near by to see if interference is
causing the problem.
■
Try another channel. The problem may be with the broadcast.
■
Are the video cables installed properly?
■
Activate any function to restore the brightness of the picture.
■
Check for local interference such as an electrical appliance or power tool.
■
Station or cable product experiencing problems, tune to another station.
■
Station signal is weak, reorient antenna.
■
Check for sources of possible interference.
■
Check antenna (Change the direction of the antenna).
■
If the HDMI cables don’t support High Speed HDMI, it can cause flickers or no
screen display. In this case use the latest cables that support High Speed HDMI.