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LG ELECTRONICS U.S.A., INC. GS# 3835RV0016T
1000 SYLVAN AVENUE Printed in Indonesia
ENGLEWOOD CLIFFS, NJ lssue O
LG
DVD/VCR LIMITED WARRANTY - USA
The manufacturer will repair or replace your product, at the manufacturer’s option, if it proves to be defective in
material or workmanship under normal use, during the warranty period (“Warranty Period”) listed below, effective
from the date (“Date of Installation”) of original consumer purchase of the product. This warranty is good only to the
original purchaser of the product and effective only when used in the United States, excluding U.S. Territories.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE
EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS
WARRANTY PERIOD ABOVE. LG WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT, OR INCI-
DENTAL DAMAGES OF ANY KIND, INCLUDING LOST REVENUES OR PROFITS, IN CONNECTION WITH THE
PRODUCT. SOME STATES DO NOT ALLOW LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS OR
THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR
EXCLUSIONS MAY NOT APPLY TO YOU.
THIS LIMITED WARRANTY DOES NOT APPLY TO:
• Damages or operating problems that result from shipping, installation, adjustment of user controls, calibration,
maintenance or failure to maintain, or separate system components; and
• Damages or operating problems that result from normal wear and tear, misuse, abuse, operation outside envi-
ronmental specifications or contrary to the requirements or precautions in the Operating Guide, accident, light-
ning strikes or other natural causes, unauthorized modification or alteration, incorrect electrical current or volt-
age, signal reception or input, software not licensed directly by LG, software errors that do not disable function-
ality, operating and software protocols adopted after the date of manufacture or for outside the US, institutional
or commercial use, or other causes not arising out of defect in material or workmanship.
The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.
CUSTOMER INTER-ACTIVE CENTER NUMBERS:
FOR WARRANTY SERVICE:
You must call 1-800-243-0000 (24 hours a day, 365 days per year) and select an appropriate option from the menu
to confirm the product is defective and to obtain a Return Authorization (RA). If the defect has occurred during the
first 90 days of the Warranty Period, you will be sent a return-shipping label. After you obtain an RA for return,
please box your unit with a legible copy of the sales receipt and enough packing material to ensure undamaged
delivery of your product. When you receive the label, place it on the box and call the 800# in the instructions for
pick-up. When your unit is received, the manufacturer will replace your unit in accordance with this Limited Warranty.
ADVANCE SHIPMENT. If a replacement unit is available and you want second day delivery, our service representa-
tive will ask for your credit card number. A reserved deposit by credit card is required as surety for such advance
shipment. Your credit card will not be charged if you return the defective unit in 10 business days. For advance ship-
ment, the return label will come with the replacement unit sent to you. Please follow boxing and shipping instructions
above.
WARRANTY PERIOD:
LABOR: 90 DAYS from the Date of Purchase.
PARTS: ONE YEAR from the Date of Purchase.
Replacement Units is warranted for the remaining
period of the original warranty.
HOW SER
VICE IS HANDLED:
This is an Exchange Product. Call 1-800-243-0000 for
instructions on getting the defective unit replaced.
Please retain dated sales receipt and your box to return
the unit for replacement.
During the first 90 days of the Warranty Period, shipping
charges both ways will be paid by the manufacturer. During
the remainder of the Warranty Period (91-365 days), you
pay in-bound shipping charges and the manufacturer pays
return shipping charges.
Visit our website at http://us.lgservice.com
For Where to buy, Product Assistance, or
Customer Assistance
Call 1-800-243-0000 (24 hours a day, 365 days per year) and select
appropriate options from the menu.
Or visit our website at http://us.lgservice.com