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Getting Additional Help
The Harmony remote provides you with several features to assist you with:
• Finding answers to your questions quickly and easily
• Troubleshooting the setup and customization process
Finding Answers to Your Questions
The help you find answers to your questions quickly and easily, consult any of the following tools:
Troubleshooting Your Harmony Remote
In addition to the tools listed under Finding Answers to Your Questions, you can use the following tool to trouble-
shoot your Harmony remote:
Troubleshoot To be used when the Harmony remote is not
controlling your system correctly.
If you cannot find the answer to your question(s) or troubleshoot your problem(s), contact your Harmony Support Team.
Feature Description
Feature Description
A support tool that enables you to do a keyword search.
A searchable list of customer questions, with answers provided by
Harmony’s support center.
The User Manual explains the concept of your Harmony remote
and provides information about setting up and using the remote.
When running the Harmony remote software, click this button for
help specific to the step you are at.
Asks you simple questions so the Harmony remote can
automatically fix problems you are having with an Activity.
Search
FAQ (Frequently Asked Questions)
User Manual
Help Button
Help Button (Remote)
User Manual Harmony 720
Version 1.1 Page 12