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Limited Warranty
Warranty: Subject to the exclusions and limitations below, Digimerge warrants to the initial end-user purchaser that the product will be
free from defects in material and workmanship for a period of one year from the date of purchase. Effective September 1, 2006: For all
purchases after September 1, 2006, Digimerge warrants that the hard drive(s) will be free from defects in material and
workmanship for a period of three years from the date of purchase. For valid warranty claims made during the warranty period, upon
proof of purchase, defective products will, at the election of Digimerge, be repaired or replaced without charge. Any products repaired or
replaced within the warranty period, shall be warranted by Digimerge to the initial end-user purchaser for 90 days from the return shipment
date, or the remainder of the warranty term, whichever is longer, and if outside of the warranty period then for 90 days from the return
shipment date. Products and parts may be replaced with refurbished items, and the products and parts replaced become the property of
Digimerge. You are responsible for all shipping costs associated with the return of the defective products for warranty service.
Exclusions and Limitations: Any of the following will void this warranty:
I. Installation or use of the product other than strictly in accordance with the instructions contained in the product’s instruction manual;
II. If the product is subjected to operating conditions (including atmospheric, moisture and humidity conditions) outside of the acceptable
conditions specified in the product's instruction manual;
III. if the product is subjected to misuse or abuse;
IV. If the product is subjected to electrical short circuits or transients, accident, fire, flood or Acts of God;
V. Adjustment, maintenance or repair of the product other than in accordance with Digimerge approved procedures; and
VI. Use of replacement parts other than those specified by Digimerge.
DIGIMERGE MAKES NO CLAIMS OR WARRANTIES OF ANY KIND WHATSOEVER REGARDING THE PRODUCT’S
ABILITY OR EFFECTIVENESS IN PREVENTING OR REDUCING THE RISK OF, OR DAMAGES RESULTING FROM,
LOSS OR THEFT OF PROPERTY OR PERSONAL INJURY. THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE. REPAIR OR REPLACEMENT AS
PROVIDED UNDER THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER. DIGIMERGE
SHALL IN NO EVENT BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL
DAMAGES OF ANY KIND OR CHARACTER, INCLUDING, WITHOUT LIMITATION, PERSONAL INJURY, LOSS OF
REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR CLAIMS AGAINST THE
PURCHASER BY ANY THIRD PERSON, EVEN IF DIGIMERGE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
No claims or statements regarding the product, whether written or verbal, by salespeople, retailers, dealers or distributors, that are not
contained in this limited warranty or in the owner's manual are authorized by Digimerge and do not modify or expand this warranty. Some
countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential
damages for certain products supplied to consumers or the limitation of liability for personal injury. To the extent that such restrictions on
limitations apply to the products, the above limitations and exclusions may be limited in their application. In that case, when the implied
warranties are not allowed to be excluded in their entirety, they will be limited to the duration of the applicable written warranty, and if
damages may not be limited then the above limitations on damages apply, but only to the greatest extent permitted by local law.
Warranty and Non-Warranty Service: Contact the dealer that sold you this product, during the warranty period if applicable, to obtain
service. Non-warranty service is subject to the then current Digimerge service terms and prices. If the dealer fails to respond, cannot be
reached or fails to provide you with the required service, you may obtain service directly from Digimerge by calling our service department
at (866) 344-4674. You must provide Digimerge with the defective product's model number, serial number, date of purchase, sales or
invoice number, proof that you were the original end-user purchaser for warranty work, and a brief description of the problem. You must
obtain a return authorization number from the service department and must mark the number clearly on the shipping box. You must ship
the item prepaid in appropriate packaging to the following address:
Digimerge Technologies Inc.,
Attention: Repair Department,
300 Alden Rd,
Markham, Ontario, Canada,
L3R 4C1
OR
For a depot nearest you, please view our website at
http://www.Digimerge.com and click on the Technical
Support link.