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Error message Cause Solution
Disc Error
— Please eject the disc. —
Playback feature may not be available on
this Disc.
• Unplayable disc is inserted in the unit.
• The disc is upside down.
• Insert the standardized disc which bear
the marks on page 58.
• Insert the disc with the labeled side
facing up.
Region Error
— Please eject the disc. —
Playback is not authorized in your region.
• Playback is not authorized in the region
of the DVD-video which you inserted in
the unit.
• Insert the DVD-video with region codes
1 or ALL.
Parental Lock On
The current selected parental level
prohibits playback.
• The current selected parental level
prohibits playback.
• Check “Parental Lock” setting in
“Playback” menu (page 97).
Recording Error
This program is not allowed to be
recorded.
• The recording function encountered
the copy prohibited program.
• You cannot record copy prohibited
programs.
Recording Error
This program is not recordable in +VR
mode.
• You are trying to record the copy-once
program.
• You cannot record the copy-once
program.
Recording Error
Cannot record on this disc.
• You are trying to record onto the disc
which is unrecordable, or the disc status
is unable to record.
• The disc is dirty.
• The disc is damaged.
• Insert the recordable disc, and ensure
the disc status satisfies the recording
requirements (page 37).
• Clean the disc with a cleaning cloth.
• Replace the disc.
Recording Error
This disc is protected and not recordable.
• You are trying to record on to the
protected disc which is set in “Disc Edit”
menu.
• Release the disc protect setting in “Disc
Edit” menu (page 55).
Recording Error
Disc is full.
(No area for new recording)
• You are trying to record onto the disc
which has no space for recording.
• Insert the recordable disc with enough
recording space.
Recording Error
You cannot record more than 49 titles on
one disc.
(The maximum is 49)
• You are trying to record onto the disc
on which the number of recording titles
comes up to the maximum (49).
• Delete unnecessary titles (pages 76-77).
Recording Error
You cannot record more than 254 chapters
on one disc.
(The maximum is 254)
• You are trying to record onto the
DVD+RW or DVD-RW on which the
number of recording chapters comes
up to the maximum (254).
• Delete unnecessary chapter marks
(pages 81-82).
Recording Error
You cannot record on this disc as Power
Calibration Area is full.
• When recordings are performed
repeatedly onto an unstable disc, this
area may come up to be full.
• Every time you insert a disc for
recording, the disc’s working area will
be taken up. And if you repeat this
frequently, it will be used up sooner
and you may not be able to record full
49 titles.
• Insert a new disc.
Recording Error
This disc is already finalized.
• You are trying to record onto the disc
already finalized.
• Release the finalizing for this disc
(page 56).
Recording Error
The disc has no recording compatibility.
Set “Make Recording Compatible” to
“ON” to convert the disc.
• You are trying to record onto the
disc that had been recorded by other
recorders.
• Set “Make Recording Compatible” to
“ON” to rewrite the menu, after that you
will record to disc (page 39).
Recording Error
You cannot record more than 600 titles
on HDD. (The maximum is 600).
• You are trying to record onto the HDD
when total title number is already at its
limit.
• Delete unnecessary titles (pages 76-77).
Recording Error
Cannot record on this HDD.
• The internal HDD is dirty or damaged.
• There is not enough space on the
internal HDD.
• Contact the customer service center.
• Delete unnecessary titles (pages 76-77).
* If you are still having trouble with the unit after checking “TROUBLESHOOTING”, write down the error code and the
error description for calling our help line mentioned on the front page to locate an Authorized Service Center.
TROUBLESHOOTING
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