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Check the following chart before requesting service.
POWER
SYMPTOM CAUSE POSSIBLE SOLUTION PAGE
The AC power cord is not connected. Connect the AC power cord to the
AC outlet.
No power. 10
TROUBLESHOOTING GUIDE
Although the power is on, the
TV/VCR does not operate.
20
22
Cassette is not inserted.
TIMER REC button is depressed.
Moisture condenses on the video
heads.
Insert a video cassette.
Press the TIMER REC button.
"DEW" appears on the screen. Wait
two or three hours until it goes off.
The DC car cord is not plugged into
the cigarette lighter socket.
The DC car cord fuse is blown.
Connect the DC car cord to the
cigarette lighter socket.
Replace fuse.
Try another channel.
Check picture control adjustments.
Check for source of reception
disturbance.
Check CATV connection or VHF/
UHF antenna, reposition or rotate
antenna.
Try another channel.
Check picture control adjustments.
Check for source of reception
disturbance.
Check CATV connection or VHF/
UHF antenna, reposition or rotate
antenna.
Try another channel.
Check CATV connection or VHF/
UHF antenna, reposition or rotate
antenna.
Try another channel.
Check all CATV connections.
Set the TV/CATV Menu option to
the CATV mode.
Contact your Cable TV company.
Make sure TV/CATV menu option is
in the appropriate mode.
Check UHF antenna.
Try another channel.
Check CATV connection or VHF/
UHF antenna, reposition or rotate
antenna.
Check for source of reception
disturbance.
Check that MUTING button has not
been pressed.
TV station experiencing problems.
Picture control is not adjusted.
Possible local interference.
Antenna (CATV) connector is not
connected or possible
localinterference.
TV station experiencing problems.
Picture control is not adjusted.
Possible local interference.
Antenna (CATV) connector is not
connected or possible local
interference.
TV station experiencing problems.
Antenna (CATV) connector is not
connected or possible local
interference.
Cable TV channel is scrambled.
CATV connector is not connected.
TV/CATV Mode menu option is set to
the TV mode.
Cable TV service interrupted.
TV/CATV Mode menu option is not
set to the appropriate mode.
UHF antenna is not connected.
TV station experiencing problems.
Antenna (CATV) connector is not
connected or possible local
interference.
Possible local interference.
MUTING button is depressed.
Poor or no sound.
No reception above
channel 13.
No CATV reception.
Picture wobbles or drifts.
Poor or no color.
Poor or no picture.
25
25
25
15
TV BROADCAST RECEPTION
14
19
11,12
14
19
11,12
14
11,12
14
12
16
12
16
11, 12
14
11
11
10
5
5A3B201A E P20-Back 11/4/02, 12:43 PM26