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MODELS: WD-60C9 / WD-65C9 / WD-73C9 / WD-60737 / WD-65737 / WD-73737 / WD-82737
WD-65837 / WD-73837 / WD-82837
ERROR CODES
Error Codes, descriiptions and the most likely cause of the error are listed below:
Code 34
- Lamp Enable is generated to activate the Lamp
Code 57
- Lamp Enable is generated during P-ON sequence, but no Lamplit signal is received from the Ballast.
Code 61 - No Lamp Enable is received at the PWB-MAIN and Ballast.
Code 66 - Lamp enable is received at the PWB-MAIN but not at the Ballast.
ERROR CODE LOG
The Error Code Log may be helpful to retrieve the code for an error that occurred in the past.
To access the Error Code Log: Press <MENU> <3-5-6-4>
Error Code Definitions
• PAGE - Current page number
• CURRENT TIME - total hours of operational use.
• LAMP TIME - usage hours when the error
occurred.
• CODE - the specific Error Code that occurred.
• STATUS: HAPPENED - Indicates an error was
recorded.
Press <CANCEL> to erase the Log.
Note: Lamp Cover errors (32) are not recorded.
NOTE: The Error Code Log is intended as a reference tool and is not meant to be used as a final determination of a
defective part.
***** PAGE (001/001) *****
CURRENT TIME: 01455 HOURS
LAMP TIME CODE STATUS
00413 HRS 57 HAPPENED
00716 HRS 17 HAPPENED Press Up to Previous Page
00905 HRS 66 HAPPENED Press Down to Next Page
Press Right to Top Page
Press Left to Last Page
Press CANCEL to Initialize
Press MENU to Exit
Code Description Most Likely Cause
12 No Error found
17
Communication loss, TV Micro - Engine (3.3V-ENG-SDA & SCL) Loss of 12V from PWB-POWER to Engine
(Loose PE or PE2 connector).
Engine Failure
Engine will not accept data (ASIC-READY signal from Engine is not
detected).
32 Lamp cover is open. Lamp Cover Switch (Loose CD connector)
Lamp turns Off while the TV is playing.
Lamp failure Lamp Cartridge Failure
(Lamp Enable signal from engine is lost)
36 Exhaust Fan failed. (Loose J4 connector)
37 Engine (DMD) fan failed. (Loose J5 connector)
38 Lamp temperature abnormally high. Poor Air Circulation (Loose J3 connector)
39 DMD temperature abnormally high. Poor Air Circulation
42 Sirocco fan failed (Lamp fan). (Loose J8 connector)
Check for disconnected DVI cable between PWB-MAIN and Engine.
(Engine pulls DVI pin 14 Low)
48 PON-SHORT 3.3V or 5V switched supply short PWB-MAIN Failure
57 Ballast communication problem (ballast to chassis)
Loss of 340V from PWB-POWER to Ballast
(Loose PL or CJ1 connector); Loss of
communications between PWB-MAIN and
Ballast (Loose FB or CJ3 connector).
Ballast Failure
61 No LAMP-EN output from the engine to the ballast Bad Color Wheel (Loose J6 or J7 connector)
Lamp did not turn on at P-ON sequence (Loose CJ4 connector)
(No Lamp inserted) No Lamp Inserted.
(Disconnected cable between ballast and lamp) HV connection or lead wire to lamp.
(Lamp-Enable goes to PWB-MAIN but not to Ballast) Lamp Cartridge Failure
66
44 DVI Cable unplugged
ERROR CODES
18
34
Engine Failure