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114 Appendices114 Appendices
Sound
Symptom Remarks
1. There is no sound even when the volume is
turned up.
• Check if the MUTE button is on.
• The TV’s “Listen to:” setting may be set to SAP.
• Check that the TV Speakers setting is On in the Audio/Video menu.
• If using an A/V receiver, check audio source in Input Selection
menu.
• Perform a System Reset.
2. The sound does not match the screen
picture.
• The TV’s Listen to: setting may be set to SAP.
• If using stereo or A/V receiver speakers, check their input
selection.
• If using stereo or A/V receiver, check that DIGITAL AUDIO
OUT and/or AUDIO OUT LEFT/RIGHT on TV’s back panel is
connected to the A/V receiver.
• NetCommand® is set up incorrectly.
Appendix E: Troubleshooting, continued
Indicators
Symptom Remarks
1. Lamp indicator light is a constant red. Turn the TV off for at least 2 minutes. Turn it back on. If light
is still red, the lamp has failed. Replace it. See Appendix C
for lamp replacement information. For questions, please call
Mitsubishi Consumer relations at (800) 332-2119.
2. Lamp indicator light is a flashing yellow. Lamp cover door is open or lamp cartridge is not secure. See
Appendix C for lamp replacement information.
3. Status indicator light is a steady yellow. Room temperature has exceeded proper levels. Cool the room.
4. Status indicator light is a steady/flashing
red.
Service is required. Contact your dealer or a Mitsubishi Autho-
rized Service Center to arrange for a service evaluation. Listings of
Mitsubishi Authorized Service locations can be obtained from our
web site, www.mitsubishi-tv.com or by calling 1-800-332-2119.
Picture
Symptom Remarks
9. Screen is black when trying to view digital
channels or IEEE 1394 device.
The PerfectColor™ color balance has been incorrectly set. Press
VIDEO repeatedly until you see the PerfectColor option and press
ENTER to open the PerfectColor ™ menu.
10. DVCR analog/digital problems.
If the tape is currently playing but no picture displays, there may be
a mismatch of the media with the display. Press INPUT to display
the Input Selection menu. Press ENTER for the DVCR device. If
digital is selected, try analog, or if analog is selected, try digital.
11. Cannot see a picture from a DV Camcorder. The TV cannot process DV signals. Use analog audio and video
connections.
Memory Card Reader
Symptom Remarks
1. TV is not responding after pulling out a
memory card during playback.
• Press STOP or wait until playback is complete before remov
-
ing memory card.
• Turn the TV off for 5 to 10 seconds and then turn it back on.
• Reset the TV using the SYSTEM RESET button.
2. Can’t see a thumbnail picture in the JPEG
menu, or can’t see a track/song name in the
Playlist menu.
File does not meet file standards for playback.
3. TV can’t play or stop a memory card. • Turn the TV off and then back on.
• Some cards take longer to read than others. If card reader
LED is blinking, wait until blinking stops and try again.