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Before Calling Service
Please make these simple checks before calling service� These tips may save
you time and money as charges for receiver installation and adjustments of
customer controls are not covered under your warranty�
Symptoms Items To Check And Actions To Follow
“Ghost ” or double
image when using
the tuner
• This may be caused by an obstruction to the
antenna due to high rise buildings or hills� Using a
highly directional antenna may improve the picture�
No power
• Check to see if the display’s AC power cord is
plugged into the outlet�
• Unplug the display and after 60 seconds reinsert
the plug into the outlet and power on the display�
No picture
• At the rear of the display make sure the antenna
connection is properly attached�
• Check to see if there is a station broadcast problem
by trying multiple channels�
• Adjust the contrast and brightness settings�
• Check the Closed Caption settings as some text
modes may block the visibility of the images on the
display�
Good picture but no
sound
• Increase the VOLUME�
• Conrm that the display is not muted by pressing
the MUTE button on the remote control�
Good sound but poor
color
• Adjust the contrast, color and brightness settings�
Poor picture
• Poor picture quality may occur when an activated
S-VHS camera or camcorder is connected to your
display and another peripheral at the same time�
Switch off one of the peripherals�
Snowy picture and
noise when using the
tuner
• Check the antenna connection and signal�
Presence of a
horizontal dotted line
• This may be caused by electrical interference (e�g�
hairdryer, nearby neon lights, etc�)�
• Power cycle the equipment by turning off and then
turning back on�
Display not
responding via the
remote control
• Determine if the batteries are working and replace
batteries if necessary�
• Clean the remote control sensor lens on the
display�
• If necessary, utilize the buttons located on the side
of the display�
• Select the TV mode to ensure your remote control
is set in the TV mode�