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Troubleshooting
35
ENGLISH
OTHERS
PERIPHERAL RECORDING DEVICE
Consult the following
Description of problem
The unit does not perform
playback.
The copy device dose not
respond.
The camera cannot be
controlled via this unit.
The unit does not perform
the motion detection
function.
The unit cannot be controlled
via the personal computer.
There is a camera number
with a blue screen during
split screen display.
Button operation is not
working.
Cameras cannot be
switched with the
camera number buttons.
Menus cannot be set.
Following functions do not
work:
• Copy1
• Deletion of copy 1 device
data
• Loading/Saving menu
• Restore
• Picture copy
• Is the LOCK indicator light on?
• Has the data been erased?
• Is the correct playback device selected?
• Has the recording medium been inserted correctly into the unit?
• Is the unit currently in the middle of loading the recording medium?
• Is the correct playback device selected?
• Has the recording medium's write-protect been removed?
• Is the power supply of peripheral recording device set ON?
• Is the copy device registered in the <Add/Remove HDD Device> or
<Add/Remove DVD/CD Drive>?
• Is the camera to be controlled connected correctly?
• Is the <PTZ Setting> menu set correctly?
• Is trigger for alarm recording of the camera number for which the motion
detection function to be executed set to “External” ?
• Is the alarm recording rate of the camera number for which the motion detection
function is executed set to “– – –”?
• Is the value set in “Motion Threshold” of the <Motion Det> menu larger than that
of “Motion Mask Settings” ?
• Is the detection area set correctly?
• Is the <COM/LAN> menu set correctly ?
• Are the unit and the personal computer connected correctly ?
• Is there a defect in the connecting cable ?
• Is the proper connecting cable being used ?
• The screen of camera number with no video signal input appears blue even when
setting for operation.
• Is the POWER indicator flashing?
(The unit cannot be operated when the POWER indicator is flashing.)
• Is the LOCK indicator light on?
• Is the menu screen being displayed?
Camera number buttons cannot be used when the menu screen is displayed.
• When OUTPUT B is selected, the cursor of the mouse is displayed, however, the
menu screen is not displayed and cannot be set. The menus can be set only
when the OUTPUT A is selected.
• Is section download function (the function to copy the picture data remotely using
the supplied application software, DX-PC55E) performed via communication?
The functions described to the left are not performed while section download
function is in use.
PLAYBACK