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CLOSED CAPTION PROBLEM POSSIBLE REMEDY
My TV/DVD/VHS is showing • You are watching a live broadcast and spelling errors made by the
captions that are misspelled. • closed captioning production company may pass through uncorrected.
• A prerecorded program will not show any misspelled words because
• of the normal time available for editing the captions.
My TV/DVD/VHS will not show • Captions that are delayed a few seconds behind the actual
the text dialogue are common for live broadcast. Most captioning production
in its entirety or there is a delay of • companies can display a dialogue to a maximum of 220 words
what is being said. • per minute. If a dialogue exceeds that rate, selective editing is used
• to insure that the captions remain up-to-date with the current
• TV screen dialogue.
My captions are scrambled with • Interference caused by building, power lines, thunderstorms, etc.
white boxes on the TV screen. • may cause scrambled or incomplete captions to appear.
My program guide listed a TV show
• Broadcasters may at times use a time compression process to speed
as being closed captioned but none • up the actual program so that additional advertising time can be
of the captions were displayed. • given. Since the decoder cannot read the compressed information,
• captions will be lost.
My prerecorded video tape does not
• The video tape was either an illegal copy or the tape duplicating
show any captions. The tape box • company accidentally left out the captioning signals during the
mentions it being closed captioned. • copying process.
My TV screen shows a black box • You are in the TEXT mode. Select CAPTION mode to CAPTION
on certain channels. • [OFF].
Playback picture is partially noisy.
•
Adjust tracking control for a better picture using the CHANNEL K
•
or L button on the TV/DVD/VHS.
No picture but the audio is OK in
•
Head cleaning may be necessary. Refer to “AUTO HEAD
playback.
•
CLEANING” on page 53.
No operation by infrared Remote
•
Make sure the AC cord is connected to an AC outlet.
Control.
•
Check batteries in remote control.
Video or color fades in and out
•
You can not copy a copyrighted video tape. You are experiencing
when making a copy of a video tape
.
•
copy guard protection.
PROBLEM CORRECTIVE ACTION
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