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OTHERS
Troubleshooting Guide
Before calling service personnel, please check the following chart for a possible cause to the
trouble you are experiencing.
No power, red indicator is not lit up
Poor colour, poor tint
Spots appear on the screen
Stripes appear on the screen
Picture is distorted, disturbed or lost
Double images or “ghosts”
Snowy picture
The remote controller does not work
PRESET menu can not be entered
CHANNEL SWAP menu can not be
entered
CHILD LOCK menu can not be entered
TV cabinet creaks
Unevenness in colour in some parts of
the screen.
Be sure the power cord is plugged in.
Contrast, colour, tint are not correctly
adjusted.
Possible interferences of automobiles,
motorcycle, trolley bus, neon lamps, etc.
Super receiving is set ON. When the
signals are not too weak, turning on the
super receiving may cause stripes.
Possible interference of electronic
interference from another TV set, a
computer, an electronics game machine, a
broadcast station, etc.
Super receiving is set ON. When the
signals are stronger, turning on the super
receiving may cause distorted picture, or
picture is disturbed or lost.
This may be caused by reflections from
nearby mountains or buildings.
Check the antenna direction.
It is possible that the aerial “lead-in” is
damaged or comes off.
Check the antenna direction
The batteries may be worn out.
The batteries may be installed with their
polarity reversed.
The set may be in AV mode.
There may be at least one program which
is in child lock ON mode.
The set may be in AV mode.
The set may be in AV mode.
Even if the picture or the sound is normal,
changes in the room temperature
sometimes make the TV cabinet expand or
contract, making a noise. This does not
indicate a malfunction.
When the set is switched on, do not shift
or move the set around. Sometimes it may
develop an unevenness in colour in some
parts of the screen. This can be eliminated
by switching off the set with the POWER
switch and wait for 10 minutes before
switching on again.
20
Symptoms
Check for the following items