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Customer Services Directory
Web Site: http://www.panasonic.com
You can purchase parts, accessories or locate your
nearest servicenter by vis it ing our Web Site.
For Product Information, Operating Assistance, Literature Request, Dealer
Lo ca tions, and all Customer Service inquiries please contact:
1-800-211-PANA (7262), Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm,
EST. or send e-mail : consumerproducts@panasonic.com
For hearing or speech impaired TTY users, TTY : 1-877-833-8855
Service in Puerto Rico
Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company/
Factory Servicenter:
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park,
Carolina, Puerto Rico 00985
Phone (787)750-4300 Fax (787)768-2910
1-800-332-5368 (Customer Orders Only)
For hearing or speech impaired TTY users, TTY : 1-866-605-1277
Panasonic Services Company 20421 84th Avenue South, Kent, WA 98032
(Monday-Friday 6 am-5 pm; Saturday 6 am-10:30 am, PST)
(Visa, MasterCard, Discover Card, American Express, Check)
Accessory Purchases:
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT
COVER normal wear and tear or cosmetic damage, nor does it cover markings or retained images on
the picture tube resulting from viewing fi xed images (including, among other things, letterbox pictures
on standard 4:3 screen TV’s, or non-expanded standard 4:3 pic tures on wide screen TV’s, or onscreen
data in a stationary and fi xed location). The warranty ALSO DOES NOT COVER damages which
occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures
which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty
installation, set-up ad just ments, misadjustment of consumer controls, improper maintenance, power
line surge, lightning damage, modifi cation, or commercial use (such as in a hotel, offi ce, restaurant, or
other business), rental use of the product, service by anyone other than a Factory Servicenter or other
Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY
COVERAGE.” THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH
OF THIS WARRANTY. (As examples, this excludes damages for lost time, cost of having someone
remove or re-install an installed unit if applicable, or travel to and from the servicer, loss of media or
images, data or other memory or recorded content. The items listed are not exclusive, but are for
illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF
MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or
limitations on how long an implied warranty lasts, so the exclusions may not apply to you.
This warranty gives you specifi c legal rights and you may also have other rights which vary from state
to state. If a problem with this product develops during or after the warranty period, you may contact
your dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the warrantor’
s Consumer Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE (INCLUDING COST OF AN IN-HOME SERVICE CALL, WHERE
APPLICABLE) WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR
RESPONSIBILITY.
As of August 2002