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For assistance, please call : 1-888-VIEW PTV(843-9788) or, contact us via the web at: http://www.panasonic.com/contactinfo
Before you call for service, determine the symptoms and make a few simple checks as
shown below.
Symptoms Checks Page
Power does not turn ON. • Is the power plug plugged in? 22
No picture even if the power is turned ON.
LAMP indicator blinks red.
• Please replace lamp with a new one. Please consult your nearest
dealer, if not still repaired.
73-74
The power turns
OFF.
The POWER indicator
flashes orange twice
every 5 seconds.
• The lamp cover is ajar. Firmly replace the cover. 74
The TEMP indicator
flashes 2 or 4 times
every 5 seconds.
• Check whether or not the vents are clogged. 74
• Is the set being used in a location that is hot? 74
The TEMP indicator
flashes 5 times every
5 seconds.
• Please consult your nearest dealer. 74
Power turns off while
another indicator is
flashing.
• Please consult your nearest dealer. 74
Remote control does not function.
• Are the batteries dead or inserted incorrectly? 7
• Is the remote control sensor in direct light of fluorescent lamps or
other strong sources of light?
-
• Did you correctly set the remote control code? 75
Image shakes. • Is the antenna or antenna cable old, broken or shorted? -
Image is not clear.
• Is the antenna cable connected properly? 12-14
• Sudden changes in ambient temperature may cause condensation
in the internal optics. Condensation should disappear after Power
has been ON for a while.
-
Color patches or no color.
• When using a VCR and selecting channels on the TV, is the
TV/VIDEO mode for the VCR set to TV?
-
Image appears doubled or tripled.
• Is the antenna facing the right direction? -
• Is the antenna receiving any signals reflected off of mountains or
buildings.
-
Images disappear at the top and bottom of
the screen.
• When using 16:9 image software, there is no picture at the top and
bottom of the screen (cinema vision size software, etc.).
-
During ZOOM modes, the image is cut off at
the top and bottom.
• Has the screen position been changed? If so, adjust screen
positioning.
32-33,
40-41
Some parts of the screen are always lit while
others do not light up.
Some parts of the screen do not light up.
• This is a characteristic of the LCD panel and not a malfunction. -
Fan is operating even though TV Power is
OFF.
• This is because the cooling fan is operating. The fan will stop after
about 1 minute.
22
An OSD instructing to replace the lamp is
displayed. (The LAMP indicator is lit red.)
• Replace lamp with a new one. 73-74
Relighting the lamp when it is hot makes a
sound.
• This is a characteristic of the lamp and not a malfunction. -
Leaving stationary images, such as still
video images, web pages, or filler bars (used
for NORMAL aspect mode), on-screen for
an extended period of time can leave ghost
images on the screen.
• This is a characteristic of the LCD panel and not a malfunction. Try
displaying constantly moving pictures which fill the entire screen, or
turn the power OFF for a while to return the screen to normal.
-
An OSD advising “AIR FILTER CLEANING...”
is displayed.
• Please consult your nearest dealer. -
When a bright picture is displayed, stain-like
blotches appear.
• This can occur if the ambient temperature changes suddenly. Try
gently rubbing the stained areas with a soft cloth.
-
Troub l esh oo tin g