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FAQs
Problem Actions
Sound is unusual
Set the sound setting of the connected equipment to “2ch L.PCM”.
Check the “HDMI1 Input” setting in the Sound Menu. (p. 25)
If digital sound connection has a problem, select analogue sound
connection. (p. 34)
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Pictures from external equipment
are unusual when the equipment
is connected via HDMI
Is the HDMI cable connected properly? (p. 44)
Turn Off the TV and equipment, then turn them On again.
Check an input signal from the equipment. (p. 48)
Use an equipment compliant with EIA/CEA-861/861B.
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Digital TV reception technology requires high quality, robust DTV signals which in some domestic aerial
installations, may be relatively poor despite good analogue reception.
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Aerial connection when using
DTV and VCR / DVD Recorder
To maintain optimum signal quality from TV aerial, use a TV aerial
splitter (as illustrated) when connecting two or more equipments
to the same aerial.
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TV
VCR
(Individual aerial)
(Individual aerial)
Aerial
Input
terminal
Splitter
Aerial Output
Aerial Input
Aerial Output
After Digital TV Auto Tuning
only some or no services are
found
Check to ensure your area is covered by DVB transmissions.
Check that the aerial and antenna cable are designed for DVB. For your
safety, the aerial and cable should be inspected / installed by a licenced
installer that should comply with Australian Standard AS1417.1.
Note: If you live within 5-10 Km of DVB transmission towers, a
combined VHF / UHF aerial should be adequate. Outside this area,
separate VHF and UHF aerials provide superior reception performance.
If you live in a unit or apartment, check to ensure the Master Antenna
TV (MATV) system is designed for analogue and DVB-T reception.
Please consult your body corporate.
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Picture regularly breaks up
on some programmes, or “No
Signal” message
Check “Signal Condition”. (p. 31) If “Signal Quality” or “Signal
Strength” are displayed in red or constantly changing, check aerial.
If problem persists consult your local TV aerial installer.
Check that the aerial and antenna cable are designed for DVB. For your
safety, the aerial and cable should be inspected / installed by a licenced
installer that should comply with Australian Standard AS1417.1.
Interference (known as impulse noise) from household appliances
such as light switches, fridges etc may cause picture break up and /
or audio distortion. Use high quality quad shielded coaxial cable fl y
lead between TV and antenna wall socket to minimise impulse noise
pickup. If problem persists consult your local TV aerial installer.
When “No Signal” message is displayed check TV aerial connection.
The received signal may be too weak to allow the TV to reliably
lock to the desired “No Signal” programme to generate a stable
picture. Repeat the tuning procedure (p. 31). If problem persists
consult your local TV aerial installer.
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Picture very infrequently breaks
up on some or all programmes
Electrical atmospheric interference caused by local or distant
lighting storms or heavy rain with wind in “leafy” locations may cause
pictures to break up and audio to mute or distort momentarily.
Impulse noise interference from an infrequently used electrical appliance,
or a passing vehicle or lawn mower with a “noisy” ignition system.
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TV takes so long to turn on
Like your computer, the TV has to run a number of diagnostic and
software checks before it can display any programmes.
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The programme cannot be
changed
Is the TV in Teletext mode? (p. 18)●
The programme cannot be
selected
Is the programme skipped? (p. 29)●
TV goes into “Standby mode”
Off Timer function is activated.
The TV enters “Standby mode” about 30 mins. after analogue
broadcasting ends.
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The remote control does not
work
Are the batteries installed correctly? (p. 7)
Has the TV been switched On?
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