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Troubleshooting
Before you call for service, determine the symptoms and make a few simple checks as shown below.
Cleaning
To ensure continued excellent performance by this product, periodic cleaning is recommended.
Snowy Picture
Multiple Image
Interference
Normal Picture
No Picture
No Colour
Scrambled
Coloured Patches
No Colour
Noisy Sound
Noisy Sound
Noisy Sound
Normal Sound
Normal Sound
Normal Sound
No Sound
No Sound
Normal or
Weak Sound
Symptoms
Picture Sound
Checks
Aerial Location, direction or Connections
Aerial Location, direction or Connections
Electrical Appliances
Cars/Motorcycles
Fluorescent Lamps
Volume (Refer to page 10, 11)
(Check whether the mute function has been activated on the Remote
Control.)
Not plugged into AC outlet Not switched on
Contrast and Brightness/Volume setting (Check by pressing the
Power Switch or Stand-by Button on the Remote Control.)
Colour Control (Refer to page 24, 25)
Colour System (Refer to page 21)
Retune Channels (Refer to page 15)
Magnetic interference from unshielded equipment;
TV set moved while “ON”.
Turn the TV set off for 30 minutes, using the “Power” Switch on the TV set.
Sound System (Refer to page 21)
Colour System (Refer to page 21)
Do not allow a still picture to be displayed for an extended period, as this can cause a permanent after-image to
remain on the Wide Projection TV screen.
Examples of still pictures include logos, video games, computer images, teletext and images displayed in 4:3 mode.
Note:
The permanent after-image on the Wide Projection TV screen resulting from fixed image use is not an operating
defect and as such is not covered by the Warranty.
This product is not designed to display fixed images for extended periods of time.
After-images appear
Symptoms
Projection TV screen
Checks
The unit contains many plastic parts. For
this reason DO NOT use benzine, thinner or
other chemicals to clean the unit.
DO NOT bring into contact with insecticide
or other volatile substances.
DO NOT allow the unit to come into contact
for extended periods with rubber or vinyl
products.
Remove dirt and soiling by wiping with a light cloth.
Even if the unit is heavily soiled, do not apply
cleaner directly to the unit. Soak a cloth in a
solution of neutral cleanser thinned with water.
Then wring out the cloth, wipe the unit clean,
and finish by wiping with a dry cloth.
Do not use any type of cleansers on the picture
screen.
Dust will accumulate on the picture screen.
Please wipe with a soft cloth from time to
time. If you use a chemically
treated cloth,
please be
careful to follow the instructions
that come with the cloth.