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Before you call for service, determine the symptoms and make a few simple checks as shown below.
Troubleshooting
Snowy Picture
Multiple Image
Interference
Normal Picture
No Picture
No Colour
Scrambled
Coloured Patches
No Colour
Noisy Sound
Noisy Sound
Noisy Sound
Normal Sound
Normal Sound
Normal Sound
No Sound
No Sound
Normal or
Weak Sound
Symptoms
Picture Sound
Checks
Aerial Location, direction or Connections
Aerial Location, direction or Connections
Electrical Appliances
Cars/Motorcycles
Fluorescent Lamps
Volume (Refer to page 15)
(Check whether the mute function has
been activated on the Remote Control.)
Not plugged into AC outlet
Not switched on
Contrast and Brightness/Volume setting
(Check by pressing the Power Switch or
Stand-by Button on the Remote Control.)
Colour Control (Refer to page 30, 31)
Colour System (Refer to page 34)
Retune Channels (Refer to page 21)
Magnetic interference from unshielded
equipment;
TV set moved while “ON”.
Turn the TV set off for 30 minutes, using
the “Power” Switch on the TV set.
Sound Menu (Refer to page 32)
Picture Menu (Refer to page 30)