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BEFORE CALLING SERVICE (TV MODE)
Below is a list of frequently occurred symptoms. Before you call for service, make these simple
checks. Some of these symptoms can easily be rectified if you know what to do.
Symptom What you should do
No power • Check whether adaptor is connected properly into cinch.
• Check the TV’s AC power cord is plugged into the mains
socket. If there is still no power, disconnect plug. Wait for
60 seconds and re-insert plug. Switch on the TV again.
No picture • Check whether transmission is in TV mode. Press
TV
(TV
button) on remote control to confirm.
• Check the antenna connection at the rear of the TV.
• Possible TV station problem. Try another channel.
Good picture • Try increasing the volume.
but no sound • Check that the sound is not muted. If it is muted, press the
Mute button on the remote control to restore sound.
• Chek that your headphone is not connected.
Good sound but poor • Try increasing the contrast and brightness setting.
colour or no picture
Snowish picture and • Check antenna connection at the rear of the TV.
noise
Horizontal dotted lines • Possible electrical interference e.g. hairdryer, vacuum
cleaner, etc. Switch off appliances.
Double images or • Possible poor positioning of antenna. Using a highly
“Ghost” images directional antenna may improve reception.
TV not responding to • Check life span of batteries of remote control handset.
remote control handset • Aim remote control handset directly at remote control
sensor lens on the TV.
An after-image appears • If an image remains in the screen for an extended period of
time, it may be imprinted in the screen and leave an after-
image. This usually disappears after a few hours.
An after-image remains • This is characteristic of liquid crystal and is not caused by a
after the power has been malfunction or deterioration of the liquid crystal. This after-
turned off image will disappear after a set amount of time.
15PF9936/69 p39-51 5/5/03, 2:14 PM48