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What is excluded?
The Philips F1rst Choice Warranty applies
provided the product is handled properly for its
intended use, in accordance with its operating
instructions and upon presentation of the
original invoice or cash receipt, indicating the
date of purchase, dealer's name and model and
production number of the product.
The Philips F1rst Choice Warranty may not
apply if:
• The documents have been altered in any
way or made illegible;
• The model or production number on the
product has been altered, deleted, removed
or made illegible;
• Repairs or product modifications and
alterations have been executed by
unauthorized service organizations or
persons;
• Damage is caused by accidents including
but not limited to lightning, water or fire,
misuse or neglect;
• Reception problems caused by signal
conditions or cable or antenna systems
outside the unit;
• Defects caused by abuse or misuse of the
monitor;
• Product requires modification or adaptation
to enable it to comply with local or
national technical standards, which apply in
countries for which the product was not
originally designed, manufactured, approved
and/or authorized. Therefore always check
whether a product can be used in a specific
country.
• Note that products that are not originally
designed, manufactured, approved and/
or authorized for usage within the Philips
F1rst Choice countries, do not apply to
the Philips F1rst Choice Warranty. In these
cases the Philips global warranty terms are
valid.
Just a click away
In case of any problems, we advise you to read
the operating instructions carefully or go to the
www.philips.com/support website for additional
support.
Just a phone call away
In order to avoid unnecessary inconvenience,
we advise you to read the operating instructions
carefully or go to the www.philips.com/support
website for additional support before contacting
the Philips helpdesk.
To solve your problem quickly, please prepare
the following details before contacting the
Philips helpdesk:
• Philips type number
• Philips serial number
• Purchase date (copy of purchase may be
required)
• PC environment Processor:
• CPUandGraphiccardnameanddriver
version
• Operatingsystem
• Applicationbeingused
• Other cards installed
Having the following information available will
also help speed up the process:
• Your proof of purchase indicating: date of
purchase, dealer name, model and product
serial number.
• The full address to which the faulty
monitor has to be collected and the swap
model should be delivered.
Philips' customer help desks are located
worldwide. Click here to access the F1rst
Choice Contact Information.
Or you can reach us via:
Website: http://www.philips.com/support