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7. Customer care and warranty
Africa
South Africa:
Company name: Sylvara Technologies Pty Ltd
Address: Ho Address Palm Springs Centre
Christoffel Road Van Riebeeck Park Kempton Park,
South Africa
Tel: 086 000 0888
Fax: +2711 391 1060
E-mail: monitorcare@philipssupport.co.za
Service hours: Mon.~ Fri. 08:00am~05:00pm
Middle East
United Arab Emirates:
Company: AL SHAHD COMPUTER L.L.C
Address: P.O.BOX: 29024, DUBAI, UNITED ARAB
EMIRATES
TEL: 00971 4 2276525
FAX: 00971 4 2276242
E-mail: shahd52@eim.ae
Service hours: Sat.~Thur. 9:00am~1:00pm &
4:00pm- 8:00pm
Israel:
Company: Eastronics LTD
Address: 13 Rozanis St. P.O.B. 39300, Tel Aviv
61392 Israel
Tel: 1-800-567000 call free in Israel; (972-50-
8353722 after service hours until 20:00)
Fax: 972-3-6458759
E-mail: eastronics@eastronics.co.il
Service hours: Sun.~Thurs. 08:00 - 18:00
Your Philips F1rst Choice Warranty(USA)
Thank you for purchasing this Philips monitor.
All Philips monitors are designed and
manufactured to high standards and deliver high-
quality performance, ease of use and ease of
installation. Should you encounter any difficulties
while installing or using this product, please contact
Philips directly to benefit from your Philips F1rst
Choice Warranty. This three-year service warranty
entitles you to a swap model on-site within 48
hours of your call being received within the first
year of purchase. If you have any problems with
your monitor within the second or third year of
purchase, we will repair it after it has been sent to
the service provider at your expense and returned
to you within five working days, free of charge.
LIMITED WARRANTY (Computer Monitor)
Please contact us via Website: http://www.philips.
com or http://www.usa.philips.com to access the
Warranty Registration Card.
Three Years Free Labor / Three Years Free Service
on Parts / One Year Exchange*
*Product will be exchanged with a new or
renewed to original specifications unit within two
business days for the first year. This product must
be shipped in at your expense for service during
years two and three.
WHO IS COVERED?
You must have proof of purchase to receive
warranty service. A sales receipt or other
document showing that you purchased the
product is considered proof of purchase. Attach it
to this owner's manual and keep both nearby.
WHAT IS COVERED?
Warranty coverage begins the day you buy your
product. For three years thereafter, all parts will be
repaired or replaced, and labor is free. After three
years from the day of purchase, you pay for the
replacement or repair of all parts, and for all labor
charges.