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Troubleshooting
WARNING!
Under no circumstances should you try to repair this product yourself, as this will
invalidate the warranty. Do not open this product as there is a risk of electric
shock.
If a fault occurs, rst check the points listed below before taking this product for
repair. If you are unable to solve a problem by following these instructions,
consult your dealer or Philips for help.
Be prepared to give this information:
– A description of the problem and when it occurs
– The type number on the label of the product
– The date of purchase
Problem (General) Solution
No reaction to the
supplied remote control.
No video signal on the
TV.
Bad video signal on the
connected TV.
No high-de nition video
signal on the TV via
component video.
No audio signal.
No 5.1-channel audio
from the loudspeakers of
the audio system.
– Connect the player to the power outlet.
– Point the remote control directly at the sensor of the
player.
– Insert the batteries correctly.
– Insert new batteries in the remote control.
– Turn the TV on.
– Turn on the TV to the correct external input.
– Clean the disc.
– Make sure all cables are rmly inserted.
– Does the disc contain high-de nition video? High-de nition
video is not available when the disc does not contain it.
– Does the TV support high-de nition video? High-de nition
video is not available when the TV does not support it.
– Increase the volume level.
– Make sure that the audio settings of the TV are correct.
Refer to the user manual of your TV.
– Try another track or the disc.
– Does the disc contain 5.1-channel audio? The 5.1-channel
audio is not available when the disc does not contain it.
– Does the audio system support 5.1-channel audio? The 5.1-
channel audio is not available when the audio system does
not contain it.
– In the ‘Settings’ menu, set Digital out to PCM.